Shipping & returns - Port City Cycles

Shipping & returns

Products are delivered Australia by the best available delivery service. Shipping costs are influenced by the size and weight of the product and your location.  Shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service may require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you with instructions on where to collect or organise a new delivery time.

RETURNS AND EXCHANGES: Port City Cycles will provide a refund or exchange on products where required by law. Change of mind returns are not available.